Company introduction
As a global leader in oilfield services, our client is recognized as one of the world’s largest offshore drilling companies and contractors by revenue. With operations spanning across continents, the company provides cutting-edge technology and solutions to support energy exploration and production. Its extensive supply chain network relies on the seamless movement of goods and equipment to ensure operational efficiency.
The challenge
To support its extensive operations, they manage substantial cargo imports and exports across global markets. Customs clearance is a cornerstone of its logistics and supply chain processes, ensuring the efficient and timely movement of goods and equipment.
Due to the scale and geographic spread of its operations, challenges can arise unexpectedly during customs clearance. Ensuring compliance with international trade regulations across remote locations was complex, particularly because post-audit reviews often required physical visits—an impractical expectation for any global company.
This lack of compliance visibility raised concerns about the accuracy of HTS codes, the proper application of Free Trade Agreements, and the risk of overpaying duties or taxes. Managing vast volumes of shipment-related documents across multiple systems and regions can be overwhelming, especially when responding to customs audits or keeping up with evolving trade regulations, such as new tariffs or reports like CBAM. With documents often scattered or stored manually, retrieval processes became inefficient and time-consuming.
Additionally, the absence of real-time visibility into shipments at the SKU level made tracking critical spare parts and equipment difficult, impacting production timelines and project management. Manual processing of trade documents further increased the likelihood of errors, resulting in delays and compliance risks. Finally, the lack of a centralized platform for monitoring compliance performance and trade data made it challenging for global teams to make data-driven decisions and improve supply chain efficiency.
Klearnow.ai solution
Recognizing that technology is key to overcoming these challenges and ensuring hassle-free customs clearance, this leading Oil & Gas company partnered with KlearNow.AI, a pioneer in the trade compliance market.
KlearNow.AI’s market-leading AI-powered Global Trade Management platform combines cutting-edge technology with deep industry expertise, delivering robust and agile solutions that address complex supply chain requirements.
With its suite of solutions, KlearNow.AI helped optimize the company’s supply chain planning and customs clearance activities through the following key functionalities:
Intelligent Document Processing
Enables the processing of unstructured data to extract meaningful insights, making documentation management faster and more accurate. IDP consolidates all data on a single platform, reduces reliance on human intervention, and enhances accessibility, retrieval, and data security.
Enhanced Compliance and Accuracy
Supports the digitization of documents to enable automated customs submissions and prepopulated forms, ensuring precise classification and accurate application of applicable duties.
Automated Workflows
Simplifies information processing and workflows, minimizing manual effort and reducing human errors. Automated pre-alerts and error flagging keep all stakeholders informed of required actions or corrections, ensuring seamless customs compliance.
Real-Time Visibility
Provides importers and customs brokers with real-time insights into shipment location and status. This enables proactive planning for onward transport and inventory management. In cases of potential delays, businesses can quickly adjust supply chains and mitigate disruptions.
Optimized Decision-Making
Combines the benefits of these functionalities to improve decision-making processes, from broader supply chain strategies down to SKU-level management.
